Terms and Conditions

Last Updated: 13th April 2025

Welcome to Bos Balance BV ("Bos Balance BV", "we", "our", "us"). These Terms and Conditions ("Terms") govern all accounting, tax and consultancy services ("Services") provided by Bos Balance BV (KVK 95584056), and all use of our website located at bosbalance.com ("Website"). By engaging our services or accessing our website, you, the Client, agree to be bound by these Terms in their entirety. Any terms and conditions proposed by the Client are expressly rejected and shall not apply to our services unless explicitly agreed in writing by Bos Balance BV. The English version prevails over any translations.

  1. Assignments and Services
    All accounting, tax, and consultancy services provided by Bos Balance BV shall be detailed in a separate engagement letter that outlines the specific scope of work, fees, and deliverables. The Client acknowledges that Bos Balance BV acts as the sole contractor for all services, and no direct contractual relationship shall be established between the Client and any individual employee, subcontractor, or third party involved in providing the services. The applicability of Articles 7:404, 7:407(2), and 7:409 of the Dutch Civil Code is expressly excluded. Clients may not assign rights under these Terms without our written consent.
  2. Client Obligations
    The Client agrees to provide all information, documents, and records necessary for the proper execution of the assigned services in a timely, accurate, and complete manner. The Client shall retain original copies of all financial records compliant with Dutch tax standards for a period of seven years as required by Dutch tax law. The Client is solely responsible for verifying the accuracy of any third-party information provided to Bos Balance BV and shall indemnify us against any liabilities arising from inaccuracies in such information.
  3. Fees and Payment Terms
    All fees for services rendered by Bos Balance BV shall be specified in the applicable engagement letter. Invoices are payable within fourteen (14) days of the invoice date via bank transfer unless otherwise agreed in writing. Disputes must be raised within 7 days of invoice receipt. In the event of late payment, the Client shall be liable for statutory interest at the rate of 1.5% per month or part thereof on the outstanding amount, as well as all reasonable collection costs, which shall be no less than €250 or 15% of the principal amount owed, whichever is higher.
  4. Confidentiality and Data Protection Bos Balance BV shall maintain the confidentiality of all Client information in accordance with our Privacy Policy and the EU General Data Protection Regulation (GDPR). Notwithstanding this obligation, the Client acknowledges that Bos Balance BV may be required to disclose information when legally obligated to do so by Dutch authorities or when necessary to prevent fraud or other illegal activities. Client data may be processed by subprocessors for essential services. A current list of subprocessors is available here. Clients may object to new subprocessors by email within 14 days of notice. We comply with our Privacy Policy and GDPR.
  5. Limitation of Liability
    The total liability of Bos Balance BV for any claim arising from or related to our services shall be limited to the fees actually paid by the Client for the specific services giving rise to the claim. Bos Balance BV shall not be liable for any indirect, incidental, or consequential damages, including but not limited to lost profits or business interruption, regardless of whether such damages were foreseeable. We are not liable for failures caused by force majeure, including but not limited to: natural disasters, cyber incidents, or government actions. We maintain Professional liability insurance in line with Dutch accounting industry standards.
  6. Intellectual Property Rights
    All content, trademarks, and intellectual property displayed on our website or provided through our services remain the exclusive property of Bos Balance BV. The Client is granted a limited, non-exclusive license to use any deliverables provided under these Terms solely for their intended purpose. All Client data and materials provided to Bos Balance BV shall remain the property of the Client.
  7. Termination of ServicesEither party may terminate the engagement by providing thirty (30) days' written notice. Bos Balance BV reserves the right to terminate services immediately without notice if: (a) the Client fails to meet payment obligations; (b) the Client provides false or misleading information; (c) the Client becomes insolvent or files for bankruptcy; or (d) the Client violates applicable laws or regulations. Post-termination the Client must pay the outstanding fees, data will be deleted per agreement.
  8. Complaints Handling Complaints must be submitted in writing within 30 days. We will acknowledge receipt within 3 days and resolve within 14 days per Dutch consumer law.
  9. Electronic CommunicationsThe Client expressly consents to receive electronic communications from Bos Balance BV, including by email, for all matters relating to the provided services. The Client acknowledges that while we employ reasonable security measures, the confidentiality of information transmitted electronically cannot be guaranteed.
  10. Governing Law and Dispute Resolution
    These Terms and all services provided by Bos Balance BV shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or related to these Terms shall be submitted to the exclusive jurisdiction of the competent Dutch courts.
  11. Changes to Terms
    We reserve the right to modify or replace these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on our Website. Your continued use of our Website and Services following the posting of revised Terms means that you accept and agree to the changes.
  12. Contact Us
    If you have any questions or concerns about these Terms or our services, please contact us at [email protected].