Privacy Policy

Privacy Policy for Bos Balance BV

Last Updated: 15 April 2024

1. Introduction

Welcome to Bos Balance BV (KVK 95584056). We are committed to protecting your privacy in compliance with the EU General Data Protection Regulation (GDPR) and Dutch data protection laws. This Privacy Policy outlines how we collect, use, and safeguard your personal data.

2. Information We Collect

We collect information that you provide to us directly, such as when you contact us, use our services, or register on our website. This information may include but is not limited to:

  • Your name, email address, and contact details
  • Financial and accounting information relevant to the services we provide
  • Any other information you choose to provide to us

3. Use of Your Information

The information we collect is used for the following purposes:

  • To provide and improve our services
  • To communicate with you about your use of our services
  • To comply with legal and regulatory obligations
  • For other purposes with your consent

4. Data Storage and Security

We take the security of your personal information seriously and have implemented appropriate physical, technical, and administrative measures to protect the information we collect.

  • To comply with Dutch tax laws, a retention period of 7 years applies to all accounting records.
  • Appropriate Security Measures are implemented with encryption, access controls, and regular audits
  • There is a Breach Protocol in place, we will notify you and the Dutch DPA within 72 hours if a breach risks your rights

5. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. We may disclose your information:

  • As required by law or in response to legal requests

    • In connection with a sale, merger, or business transfer
    • To service providers who assist us in operating our business

We use the following subprocessors to deliver our services::

  • Exact Online (bookkeeping software)

  • Google Analytics (anonymous website stats)

  • Employes (payroll provider)

  • Xero (accounting software)

  • Google Workspace

    • Google Sheets, Docs, Drive: For document collaboration and storage.
    • Gmail: For secure email communication.

  • Microsoft 365 Excel/Word: For financial reporting and documentation.

  • Adobe Sign: For secure digital signatures on contracts.

We ensure all subprocessors comply with GDPR.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may request to export your data for portability and withdraw consent for marketing emails.

To exercise these rights, email [email protected]. We respond within 30 days.

For unresolved complaints, contact the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).

7. Cookie Policy

Our website uses cookies to enhance user experience and analyse site usage.

Types of Cookies We Use:

  • Essential Cookies: These are necessary for the basic functioning of the website. They enable core features such as security, network management, and accessibility.
  • Analytics Cookies: We use Google Analytics through Google Tag Manager to gather information on how visitors interact with our site. This helps us understand user behaviour and improve our site's performance. The data collected is anonymous and is used solely for statistical purposes.

By using our website, you consent to the use of these cookies. You can manage your cookie preferences in your browser settings at any time. For more information on how Google Analytics collects and processes data, please refer to the Google Privacy Policy.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. Review their policies before sharing data.

9. Compliance with Legal Standards

We adhere to applicable data protection laws, including the GDPR for EU residents and the Dutch Data Protection Act (AVG).

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].